The field of information and communication is the strategy vector of a sociomedical service provider. There is no know-how without sharing what you already know.
The management of the care recipient record is the main part of your work. It allows one to gather and share qualitative and quantitative information on the services provided by the facility for the benefit of the care recipients.
Considering the variety of types of care recipients, the necessary individualization of ISPs, and the diversity of the provided services, an IT solution has become inevitable in order to optimize and share a volume of information that is increasingly complex to handle. However, in order to be efficient, this change of practice can’t be approached in a standardized way. It is not a matter of mechanically processing information but rather registering it at the service of a work organization with defined and proven business processes.